Terms of service
Last updated: May 20, 2026
This website is operated by FLOWY. Throughout the site, the terms “we”, “us” and “our” refer to FLOWY. FLOWY offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region, or that you have given us permission to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using our Services.
2. Product Information
We do our best to display our products as accurately as possible, including colors, materials, sizes, descriptions, and product details.
However, we cannot guarantee that your device screen will display colors exactly as they appear in real life. Slight differences in color, fabric shine, or appearance may occur due to lighting, photography, screen settings, or production differences.
3. Product Availability
All products are subject to availability. We reserve the right to limit the quantity of any product or discontinue any product at any time without prior notice.
We may also refuse or cancel any order if the product becomes unavailable, incorrectly priced, or listed with incorrect information.
4. Pricing
All prices displayed on the website are subject to change without notice.
We reserve the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted. If an item is listed with an incorrect price due to an error, we reserve the right to cancel or refuse the order.
5. Orders & Payments
When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, shipping address, billing information, and email address.
We reserve the right to refuse or cancel any order if we suspect fraud, incorrect information, abuse, or unauthorized activity.
6. Shipping & Delivery
Shipping and delivery times may vary depending on your location, courier availability, order volume, and other circumstances outside our control.
FLOWY is not responsible for delays caused by shipping companies, incorrect address details, unavailable customers, weather conditions, or other external factors.
Please make sure all shipping information is accurate before placing your order.
7. Returns & Exchanges
Returns and exchanges are handled according to our Return & Refund Policy.
By purchasing from FLOWY, you agree to review and follow our return and exchange conditions.
8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
9. Third-Party Services
Our store is powered by Shopify and may use third-party services for payments, shipping, analytics, marketing, or other business operations.
These third-party providers may have their own terms and privacy policies. We are not responsible for the practices or content of third-party websites or services.
10. Website Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with the website’s security or functionality.
- Upload viruses, malicious code, or harmful content.
- Copy, reproduce, or exploit any part of the website without written permission.
- Provide false, misleading, or inaccurate information.
11. Intellectual Property
All content on this website, including images, text, product names, graphics, logos, designs, and layout, belongs to FLOWY or is used with permission.
You may not copy, reproduce, distribute, or use any content from this website without our written approval.
12. Limitation of Liability
FLOWY shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.
We do not guarantee that the website will always be available, secure, error-free, or uninterrupted.
13. Changes to These Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Any updates will be posted on this page with the updated date.
Your continued use of the website after any changes means you accept the updated Terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at: